Restaurant slammed for 'COVID-19 Surcharge'
The owners of a Missouri restaurant are pleading with people online to stop abusing their employees after a customer posted a photo of their receipt that showed she was charged a 'COVID 19 surcharge' for a meal.
WEST PLAINS, MISSOURI — The owners of a Missouri restaurant are pleading with people online to stop abusing their employees after a customer posted a photo of their receipt that showed she was charged a 'COVID 19 surcharge' for a meal.
The disgruntled customer took her frustration to Twitter on May 11 saying, 'Scuse me ... what? A COVID surcharge...?'
The restaurant took to Facebook and explained that the surcharge was applied because of an increase in the price of meat and poultry because of the coronavirus outbreak saying, 'please understand we are not doing this to take advantage of you guys!'
They added, 'We are doing this hoping we can adjust the surcharge weekly rather than just raise all of our prices on our menu due to increased prices from our supplier on meat, poultry, seafood & produce.'
Meat prices in the U.S. have shot up in recent weeks, increasing more than 8% in April.
In response to the backlash, the restaurant said it would take the surcharge off and instead raise their prices across the board. However, it added that it would be offering a 'good promo deal' so customers can 'enjoy our meal with a low cost.'
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